EXCLUSIVE STUDY

How to meet the expectations of European online shoppers


  • 65% of Italian online shoppers would pay extra for sustainable delivery.
  • 40% of German online consumers feel that delivery costs should relate to the order value.
  • 38% of Spanish online shoppers think delivery should always be free.

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Different countries have different delivery preferences

Learn the delivery preferences of online customers across seven European countries in our latest consumer study. Use the valuable insights to position your e-commerce for international growth and build lasting customer loyalty. 

What’s inside:

  • Detailed B2C delivery preferences for Austria, France, Germany, Italy, the Netherlands, Spain and Switzerland.
  • How customer delivery preferences across Europe have changed in 2022 compared to 2021.
  • Why OOH is becoming more important.

 

7S-ConsumerSurvey-WP-COV-EN

About Seven Senders

Seven Senders is the leading delivery platform for parcel shipping. The company connects shippers with its carrier network of over 100 parcel delivery companies in Europe, enabling them to use excellent local shipping as a competitive advantage.

These customers trust Seven Senders: